eufy Clean(EufyHome)
star
27.3K reviews
Everyone
info
1M+
Downloads
Everyone
Learn more
About this app
eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
-Note: For new products released after 2026 (such as C28, S2, etc.), please use the eufy app.
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
-Note: For new products released after 2026 (such as C28, S2, etc.), please use the eufy app.
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
eufy Clean - Live Well. Live Smart.
Updated on
Featured stories
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 2 others
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
26.7K reviews
D G
- Flag inappropriate
August 29, 2026
Used to be a fan of Eufy. had the $130 model which was manual and apart from occasionally getting stuck worked flawlessly so decided to buy the $700 one with mop and it's turned out to be a huge disappointment and waste of money. Takes forever to clean, always losing settings and map data, always cleaning mop, even when it is only on carpet, sounds like a jet plane taking off when it is emptying the bag. And don't get me started on the app which is just a huge excuse to sell you product!
3 people found this review helpful
Panundrum
- Flag inappropriate
March 20, 2024
The vacuum is awesome. Using a 25c vacuum. The problem I was having is with the Eufy Clean software. No matter what I did, I would get the error "your current mobile network is experiencing issues and cannot continue to connect" I went back to a old version of the software from November of 2023 and that fixed the issue. Seems there is something wrong with the new software version of the App.
11 people found this review helpful
Anker
March 21, 2024
Dear Customer,
Sorry for any inconvenience.
You could reset your vacuum and make sure that the wifi status light is flashing, and then try setting the connection again. If it still doesn't work, you could provide a video to describe the issue in more detail for us to better help fix it. Thanks！
You can contact us with:support@eufy.com
Ed Grossman
- Flag inappropriate
June 13, 2025
This app used to work well. Not anymore. Lost settings and deleted maps are now standard. The only part of this app that works reliably is the 'buy more stuff' advertising. Every other app on my phone works as expected. You shouldn't have to uninstall/reinstall, delete app data, and clear the cache to vacuum! In 2025, there's no excuse for such poor software to be developed much less forced onto customers with inadequate testing. Anker has the resources to do better. They choose not to.
20 people found this review helpful
Anker
June 18, 2025
Dear Customer: We are sorry for the inconvenience. We would like to inform you that we have upgraded the version. You can download our 3.7.2 version to see if the problem is solved. We are constantly improving Eufy. Your feedback is very valuable. Thank you for updating your review. Thank you! Contact us: support@eufy.com Subject: (GooglePlay)
What’s new
We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
Everyone
Learn moreApp support
About the developer
Power Mobile Life, LLC
y-dev@anker.com
400 108th Ave NE Ste 400
Bellevue, WA 98004
United States
+1 360-888-0603
