Volaris
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24.1K reviews
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1M+
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About this app
Access everything you need for your trip in one place with the new Volaris app:
Book a flight
Book the best flight from our 197+ routes. You can save traveler information for you and your companion to make each booking even faster.
Easy payments
Save your payment information in your profile to book flights easier, faster and safer.
Offers
Get access to our exclusive mobile app offers and save on your next trip!
My trips
Verify your bookings, confirm details like flight number and baggage benefits, add optional services such as baggage, pets, sports equipment and seats.
Check-in
Speed up boarding on international flights by scanning your travel documents at check-in!
Boarding pass
Avoid lines at the airport by getting your boarding pass on our app! Keep track of your flight information: boarding time, boarding group, seat number, itinerary so you can get to the airport on time. Add your boarding pass to your wallet app to keep it handy.
Flight status
View live arrival and departure updates on our enhanced flight status experience.
Notifications
We'll let you know about special offers, flight updates and check-in reminders.
Your perfect travel companion, right in your pocket!
Send us your feedback at app@volaris.com, we are always listening to your suggestions.
Book a flight
Book the best flight from our 197+ routes. You can save traveler information for you and your companion to make each booking even faster.
Easy payments
Save your payment information in your profile to book flights easier, faster and safer.
Offers
Get access to our exclusive mobile app offers and save on your next trip!
My trips
Verify your bookings, confirm details like flight number and baggage benefits, add optional services such as baggage, pets, sports equipment and seats.
Check-in
Speed up boarding on international flights by scanning your travel documents at check-in!
Boarding pass
Avoid lines at the airport by getting your boarding pass on our app! Keep track of your flight information: boarding time, boarding group, seat number, itinerary so you can get to the airport on time. Add your boarding pass to your wallet app to keep it handy.
Flight status
View live arrival and departure updates on our enhanced flight status experience.
Notifications
We'll let you know about special offers, flight updates and check-in reminders.
Your perfect travel companion, right in your pocket!
Send us your feedback at app@volaris.com, we are always listening to your suggestions.
Everything you need for your trip in one place with the Volaris app.
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
23.9K reviews
Emily
- Flag inappropriate
September 1, 2026
I can't check in because there is a bug where you're forced to scan documentation (passport, residency card) rather than inputting data manually. whenever I scan my residency card, it's falsely telling me that it is expired and preventing me from moving forward. This among other bugs makes this app almost unusable, and they don't allow you to check in via web browser. And customer service is nearly useless because it takes so long. Please treat your customers better.
6 people found this review helpful
SOb ACE
- Flag inappropriate
November 22, 2025
There's always something wrong with the app and the website it's so annoying. It's always crashing, it's always freezing, and there's basically zero customer service, no matter how much I try i can't never reach a real person, and if you reach anyone, it's always the same thing, they can't do anything, they can't do anything and sometimes they say they'll "transfer you" and just hang up the call. Volaris needs to do better.
24 people found this review helpful
Byron Guzman
- Flag inappropriate
March 3, 2026
They have slow customer service, and their app is not efficient at all. I accidentally selected different seats and exited out of the app before checking in. When I reopened the app to check in, I could no longer do it, and it wouldn't proceed to check in until I paid for the seats selected. I have already paid for my tickets but just needed to check in. When I reached out to customer service, it took hours to get a response just for them to tell me I have to pay, and I can't remove services.
37 people found this review helpful
What’s new
Update 2.18 brings improvements throughout your journey:
• Redeem your altitude Points and enjoy the loyalty benefits.
• Find your perfect flight more easily with the new way to view available options. Now we'll let you know if you'll land the next day!
• Check in for international flights more intuitively and add your emergency contacts directly from your phone.
• Now your Volaris TV code is on your boarding pass.
Download it now and enjoy your next flight!
• Redeem your altitude Points and enjoy the loyalty benefits.
• Find your perfect flight more easily with the new way to view available options. Now we'll let you know if you'll land the next day!
• Check in for international flights more intuitively and add your emergency contacts directly from your phone.
• Now your Volaris TV code is on your boarding pass.
Download it now and enjoy your next flight!
Everyone
Learn moreApp support
About the developer
Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V.
app@volaris.com
Av. Antonio Dovalí Jaime No. 70, Torre B, Piso 13
Santa Fe, Alvaro Obregón
Alvaro Obregón
01210 México, CDMX
Mexico
+52 55 3501 9024
