
Regina
- Flag inappropriate
- Show review history
UNRELIABLE. My child uses the sadan service. My child uses the sadan service. The app is cumbersome to use. It also does not give alerts consistently or accurately regarding times of events, so I do not know when the car actually arrives at home or school. The alerts have no sound, though sound is set on my phone. Alerts do not pop up consistently, though pop up is set . The point of the app is to be able to track your child in real time, and this app does not provide that ability.
1 person found this review helpful
First Student Inc.
September 11, 2026
We're sorry you've run into some trouble with the app. Please reach out to us at support@myfirstview.com and we will be able to assist you with all of the issues you've listed here.

Chris Howard
- Flag inappropriate
- Show review history
Been a week now and still can't see the location of anything. App let me set up alerts for chosen locations, but it doesn't do any good when I can't see where the bus is, EVER. Morning, afternoon, at no time can I see the bus. That's the whole reason for this app! I contacted support but got no response smh.
1 person found this review helpful
First Student Inc.
September 11, 2026
Sorry for the inconvenience! Please share more details with us at support@myfirstview.com, and we'll be happy to help resolve this.

Monique Clark
unfortunately their GPS tracking is not always working and sometimes it's critical to know exactly where your child is, and when the bus will be arriving. also this app can kick you out of the system and it's not like I have passwords saved or written down so thats also annoying. but other than those two things I appreciate when it is up and working right unlike today 🤦♀️ Who wants to stand outside in the cold 🥶 freezing until whenever?
4 people found this review helpful
First Student Inc.
June 12, 2026
If you are still experiencing this issue, please reach out to us at support@myfirstview.com with any details your screenshots you may have. Thank you!