Nixplay App

With advances in tech, cloud storage should be cheaper, larger, & easier, not smaller, more expensive, & more difficult. Especially when you pay $140-$170 for a frame, it should all be included. Now Nix decides to just change their terms? What started as a great idea, has now become a money grab. Don't waste your money on this, especially when shared cloud storage exists and apps that can broadcast pictures to your smart TV, for a more reasonable price, you probably are already paying for.

The worst app I've used. When I first bought my photo frame there was no subscription and it was great no complaints. Then about a year ago they changed to a subscription, the free version only allows a very small amount of photos so I had to go in and delete most of my photos. The app is so slow and buggy. I ended up paying for a membership so I could keep my photos and the app refused to work and I could not use the unlimited casting like they advertise. Do not recommend.

bought this 15 inch photo frame used, and had issues pairing it with my WiFi. I emailed support and explained my issue with Joe, who was not only patient, but also professional, empathetic, & knowledgeable. Joe was very attentive and fast. He went above & beyond to solve my issue & ease my concerns. I will definitely be looking into other products! Customer Service was/is Outstanding!! I highly recommend, A+++++