
Rev Marshall VanDeusen
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I paid $170 for a year with the monitoring service 5 weeks in it disappears from my account. when do all their stuff and couldn't figure out how to get it back even though my account clearly shows I paid the money through PayPal and all four devices are on there the only thing missing is the button to activate your security alarms when you leave. I'm not happy. UPDATE The developer wants you to hit the alarm button on the bottom but there is none it's not there anymore that's the problem.
8 people found this review helpful
AFAR TECHNOLOGY LIMITED
July 23, 2026
Dear user, we apologize for any inconvenience caused. To enable "Automatic Alarm Activation," please click the "Alarm" button at the bottom of the screen to access the page. If you still have questions, please contact "brand@gncchome.com" for support.

Ryan Wylie
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GARBAGE 🗑 App is slow and can't move cameras only if you are on certain screen and have 2 cameras showing, you can't zoom or rotate the cameras. Just fixed. Customer Support, that is where the tell you. We can spell it out for you but can't support the product. maybe I got a bad set,but if I did and I can't get a hold of anyone to support the problem then what is the point. price cheap, yep, cheap is what I got. oh plus a subscription like everything else. Good day. So,to add on. nope,that is
14 people found this review helpful
AFAR TECHNOLOGY LIMITED
July 3, 2026
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at app-support@osaio.net? We'll get you up and running.

tenchio
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This gets worse with every update. before as soon as I get home and connect it to my hotspot, I'd get notifications for all the motion videos it captured while I was gone. not anymore!! I'd have to get the sd card up from my ceiling to see them. and now it automatically switches to continuous recording. I don't want continuous recording. just motion sensor events. I only get notified of motion alerts while it's connected. fix this!
1 person found this review helpful
AFAR TECHNOLOGY LIMITED
August 31, 2026
Hi,
We suspect that this is an issue with the device not the app. Please contact us at app-support@osaio.net and we will help. Thanks!